In response to customer demand and as a logical extension of its existing support service solutions, Ultracomp provides managed service solutions as part of its overall partnership approach.

Ultracomp provides a flexible approach for IT departments that wish to devolve responsibility for the day-to-day management and operation of some of the services for which they are responsible.

The reasons for outsourcing such services are many, but include:

Better utilisation of existing staff
Pursuit of new business and technical strategies
Increased cost-effectiveness
Addressing the requirements of CCT

Ultracomp's flexible, partnership approach, enables it to create a managed service solution to meet each customer's individual requirements.

Managed service solutions provided by Ultracomp remain under the control of the customer and the quality of the services are controlled and measured against fully monitored Service Level Agreements Where appropriate Ultracomp will take over assets and employ customer staff as part of the managed service contract. Ultracomp is successfully managing services for a number of organisations, both the public and private sectors.

Ultracomp's managed services exploit the benefits of Ultracomp's market leading products in its day-to-day management of services, utilising automated operations with full system and service monitoring. Couple this with the full access to Ultracomp's extensive support and consultancy skills, the result is the delivery of, cost effective, efficient and reliable managed services.

"In Your Team, On Your Side" E-mail: sales@ultracomp.co.uk