Managed Services
In response to customer demand and as a logical extension of its existing
support service solutions, Ultracomp provides managed service solutions as part
of its overall partnership approach.
Ultracomp provides a flexible approach for IT departments that wish to
devolve responsibility for the day-to-day management and operation of some of
the services for which they are responsible.
The reasons for outsourcing such services are many, but include:
Better utilisation of existing staff
Pursuit of new business and technical strategies
Increased cost-effectiveness
Addressing the requirements of CCT
Ultracomp's flexible, partnership approach, enables it to create a managed
service solution to meet each customer's individual requirements.
Managed service solutions provided by Ultracomp remain under the control of
the customer and the quality of the services are controlled and measured against
fully monitored Service Level Agreements Where appropriate Ultracomp will take
over assets and employ customer staff as part of the managed service contract.
Ultracomp is successfully managing services for a number of organisations, both
the public and private sectors.
Ultracomp's managed services exploit the benefits of Ultracomp's market
leading products in its day-to-day management of services, utilising automated
operations with full system and service monitoring. Couple this with the full
access to Ultracomp's extensive support and consultancy skills, the result is
the delivery of, cost effective, efficient and reliable managed services.