Continuing success for Ultracomp with award of second UK ISEB training course

- The UK's only accredited course for Network Services Management



For the second time in six months, the Information Systems Examination Board (ISEB) has agreed to certify people who are successful on an Ultracomp accredited training course. The Network Services Management course was launched in February 1997 and follows in the footsteps of Ultracomp's Business and Management skills course, for which ISEB also certifies people.

Colin Rudd, chief networking consultant, Ultracomp, explained: "In the context of service management disciplines, the course investigates the relationship between network management and service management and the value that each brings to the business function. In particular it examines management of data, voice and multimedia network and networks services. At Ultracomp we have extensive experience of providing training courses specific to IT management and this experience is reflected in the excellent pass rates and the widespread recognition of our qualifications."

The course has been devised by Ultracomp, the UK's leading provider of service management software and services, to develop the skills of IT professionals who are involved in the management of networks and network staff. It is the only accredited course of its type in the UK and it offers a professional qualification that is recognised throughout the IT industry.

Following the success of the Ultracomp's ISEB accredited courses, Ultracomp's Dutch distributor, Syntegra, is now running the Network Services Management course in conjunction with StictingEXIN, the Dutch examination foundation, where the early indications are that the course is set for the same success.

Ian Thomson, director, ISEB, said: "ISEB and EXIN are both working on this new qualification. We hope the highly successful pilot scheme in the UK earlier this year will be matched in the Netherlands."

Rudd concludes: "The continuing success of these courses through the participation of companies like Ultracomp is confirming the value of training which provides qualifications that have European appeal."

Note to editors:

More than two thousand people worldwide hold the ISEB Service Management Certificate and Ultracomp has successfully trained more than 600 students and has a pass rate of over 95% inISEB/EXIN examinations. Ultracomp is one of the world's leading service management training companies and is one of only ten companies offering this training service in the UK.

Ultracomp is the UK's leading provider of IT systems and service management software. It provides a range of integrated software tools which enable IT service providers to maximise their cost effectiveness and improve the quality of service delivery to their users. Based in Crowthorne, Berkshire, Ultracomp has over 400 customers worldwide.
Red Box, Ultracomp's latest product set, is the industry's first service management system which complies with the ITIL (IT Infrastructure Library) guidelines produced by the CCTA (Central Computer Telecommunications Agency). Running on UNIX, it addresses the requirements of managing distributed, multivendor installations.

The system is uniquely designed to interface with many different tools, such as network management systems, schedulers, software control, distribution systems and so on. Red Box can integrate with all leading analysis and reporting tools to ensure that the data within it is easily accessible and usable by IT service managers. It therefore provides crucial information upon which key decisions can be taken.

Ultracomp's products include workload scheduling and control; performance trending and monitoring; real time event and alert management; service level management; help desk and problem management; configuration management; change management and operations control.

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E-mail: training@ultracomp.co.uk

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