Products

Ultracomp offers a wide range of market leading products, such as Helmsman, Sceptre and the Red Box Service Management system, delivering systems and service management solutions in many areas including:

Performance Management
Workload Management
Event/Alert Management
Service Level Management
Automated/Unattended Operations
Help Desk
Problem Management
Change Management
Configuration Management

Ultracomp's products help IT service providers meet the challenges of IT service provision by:

Reducing operational costs
Increasing productivity
Improving staff utilisation and deployment
Providing command and control
Delivering management information
Automated operations
End-to-end process management
Enhancing and maintaining service quality

Ultracomp's product solutions are designed to address distributed, client/server, mainframe and hybrid environments. They meet the requirements of IT Service provision using networked, open systems using heterogeneous platforms, and enterprise-wide management.

Ultracomp's products not only appropriately work together to deliver value-added benefits, but can be incorporated with other third party products to provide the required solutions in today's complex environments. Ultracomp's policy is to continually develop its products, future proofing them and offering its customers continuity and investment protection.

Ultracomp has a proven track record of delivering and supporting mission critical systems, some running for more than a decade, to all types of organisations. All Ultracomp's product solutions are underpinned with comprehensive support, implementation and product training services. Ultracomp also provides complete systems integration and implementation project management services, consultancy and bespoke solution design and development. Access to Ultracomp's Customer Service Desk for telephone support and guidance is available to all product users.

"In Your Team, On Your Side" E-mail: sales@ultracomp.co.uk