Technical ProductService
management Network
Services ManagementBusiness
& Management Skills
Ultracomp offers a wide variety of training services, delivered by
experienced, practitioner consultants, who can bring the added benefit of
their working knowledge of the appropriate subject to the information they
provide.
Ultracomp's training services, which cover:
Technical Product
Service
management Network
Services Management
Business
& Management Skills
Topics, are delivered in various ways, such as: on-site ,on-the-job, workshops in-house or residential, as appropriate. Training courses can be tailored to meet the requirements of individual organisations and can also, if required, be delivered to minimise the disruption of day-to-day operations.
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Over the years, Ultracomp's training courses have become so well respected that many leading consultancy companies and hardware suppliers have used them as the basis for training their own consultants. This respect stems not only from our consistently high examination success rates but also from the fact that we use practising consultants to deliver our training courses. All our consultants are continually involved with customer implementations of ITIL based Service Management processes which means you are getting up-to-the minute experience. |
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As a result we are able to work closely with both the ISEB and EXIN examination bodies to develop courses and professional standards and qualifications. In fact we develop and pilot new courses for the ISEB and EXIN, some of which are exclusive to Ultracomp. Ultracomp's training courses cover all aspects of Service Management including the implementation and exploitation of Ultracomp's products. Some courses are standard, leading to professional qualifications and are based on the CCTA's IT Infrastructure Library (ITIL). Others are tailored to meet individual customer needs. The format can be residential or on-site, workshop or lecturer-style - Ultracomp's flexibility enables you to achieve your objectives. But Ultracomp doesn't stop there...! Ultracomp's experienced consultants can assist IT management to develop overall, long term training plans for their staff. Linked to this is the assistance given by our consultants in the production of IT training requirements and specifications. "Excellent people delivering excellent training, delivering excellent results." Geoff Thirlwall, Director of Service Delivery, Bass Brewers 1997 ISEB Student of the Year. |
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Training can also be delivered as part of an overall implementation project, where customer staff are trained on-the-job, whilst at the same time implementing new systems and processes under the guidance of experienced Ultracomp consultants.
Ultracomp can assist IT Management with an overall training plan for its staff, taking a longer term view of staff development and career progression. This will include skills assessment and training needs analysis, to ensure that staff training plans are put in place in an appropriate time scale and assist with the formulation of IT training budgets.
Training services can also be included within the same commercial framework contracts for support and consultancy services and a training credits scheme is also provided to increase the flexibility of training services acquisition.
Ultracomp's scheduled training is scheduled up to six months in advance and the details are published in our training brochure and on Ultracomp's Internet Home Page, both of which are updated as required.
 "In
Your Team, On Your Side" E-mail: training@ultracomp.co.uk |
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